Despite the precariousness of 2020, one thing is certain as we look to the future: Autonomous delivery will become an integral part of our world.
This massive potential is evident on both a global and national scale — there have been 195 deployments of social robots worldwide in response to the pandemic. The U.S. has seen a 20% increase in preference for contactless operations in addition to a food delivery boom, with the COVID-19 pandemic doubling business for food delivery apps.
Even on a smaller scale, Refraction AI can testify to the surge in demand for contactless delivery. We’ve seen delivery orders increase almost fourfold since March 2020.
As consumers have endured months of social distancing restrictions and stay-at-home orders, they have grown more comfortable with robots and autonomous vehicles and are realizing their true potential in our everyday lives.
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