ANN ARBOR, MI, UNITED STATES, December 15, 2022 /EINPresswire.com/ — Clinc is pleased to announce its latest partnership with Unblu, a leading provider of omnichannel digital engagement solutions for banks and credit unions.
The partnership between Clinc’s industry leading Conversational AI and Unblu’s human to human conversational solutions will allow financial institutions to create digital experiences that will radically boosts client satisfaction. By incorporating digital tools that prioritize conversation, banks and credit unions can create a flexible and personalized service that increases opportunities to build successful relationships. While other Conversational AI vendors rely solely on text, Clinc has perfected and promotes a Voice-First strategy, recognizing the rapid increase in consumer preference to interact through voice versus a manually inputted text dialogue.
Unblu favors a hybrid approach, recognizing that technology can help facilitate better conversations with authentic human interaction. In this context, conversational banking combines the best of both worlds, offering the processing power, data-storage capabilities, and connectivity of technology without sacrificing real human connection. The new partnership between Clinc and Unblu further enhances this, ensuring customers have access to the latest in AI technology while also building relationships based on trust and expertise.
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